GrubHub Reviews

I actually found some of it useful and was glad I got it, but at the same time it feels a little expensive for what you actually get. So I’d say it’s decent for the price, even though I also think the price could be better.

I used thelevelup.com for a while, and to be honest, I didn’t really notice any real results. I kept putting time into it, but it felt like I wasn’t getting much back. At one point I was just thinking, why is this so complicated if it’s not even making a difference? Disappointing overall.

They did get back to me, though a couple of replies took a bit longer than I expected. Overall it wasn’t a bad experience at all, and I appreciated that they did respond. A few clearer updates along the way would’ve made it even better.

I tried making an account on thelevelup.com, and it was a rougher start than I expected. For something as basic as signing up, I figured it would be straightforward.
The sign-up pages were a little confusing, and I ended up having to re-enter some of my information more than once. The email verification also took longer than I thought it should, so for a bit I wasn’t even sure if the account setup had gone through.
I did eventually get in, so it wasn’t a total disaster, but it felt like more hassle than necessary. Common sense says the first step of using a site should be one of the easiest parts, and this just wasn’t as smooth as it should be.

I had to reach out to support for an account issue, and they did get back to me after a while. They fixed it in the end, so I can’t really complain too much, but it probably took a little longer than I was expecting. Overall, it wasn’t a bad experience, just maybe not the fastest. Would be better if replies came a bit sooner.

I thought this was going to be more helpful and straightforward, but it ended up being kind of confusing. A lot of it felt unnecessary, and it just wasn’t worth it for me in the end.

I was already in a impatient mood when I tried using the site, and it just made things worse. I kept getting lost, the layout felt confusing, and even simple tasks took way longer than they should have.

The quality was disappointing. It felt cheap right out of the box and definitely wasn’t what I expected. Now I have to go through the extra trouble of packing it back up and dealing with a return, which is just annoying

I am still waiting on my refund, and it has been frustrating. I reached out to support, but they barely got back to me, so I have not really gotten any clear update. I just wish the process was faster and the communication was better.

I tried it once because I was already in the area and figured why not, but i don’t see myself coming back after this. Maybe it was just an off day, but I’m not really interested in finding out

ordering on thelevelup.com was more frustrating than I expected. The site was loading slowly for me, and my cart kept refreshing, so I ended up having to add the same item more than once.

Payment did finally go through, but the confirmation email took a while to show up, which made me wonder if the order actually worked. It wasn’t a total disaster, just a bit messy and annoying...

I tried paying on GrubHub and the whole thing was just not smooth. My card got declined the first time even though I use it everywhere else without issues, and then the page just kind of sat there loading...

It finally worked after I refreshed and tried again, but I didn’t get a receipt right away, so I was sitting there wondering if I’d been charged twice. Support did get back to me later, but the whole process felt messier than it should’ve been. 2 stars from me.

Trying to cancel was way more frustrating than it needed to be. I had to keep chasing support for updates, and the whole time I felt less like a customer and more like a ticket number sitting in a queue.

I wouldn’t really recommend thelevelup.com. I went in expecting it to be helpful, but it just felt like there were way too many steps to get anything done. I kept clicking around, trying to figure out what I was supposed to do next, and it got frustrating fast. Maybe it works fine for other people, but for me it felt confusing and not worth the time.

I don’t think I’m being unreasonable here, but the support was really disappointing. It took forever to get a response, and when they finally replied, it sounded like a copy-paste answer that didn’t actually deal with my issue. I had to follow up twice, which shouldn’t be necessary, and even then I still didn’t get any clear help. Maybe others had a better experience, but mine was just frustrating.

I was already feeling mentally drained, and the checkout process just made it worse. My payment kept failing over and over, and it was such a frustrating hassle when I just wanted to finish my order and move on.

I was expecting more ways to personalize it, but the options felt really basic and I couldn’t make it feel like my own. For what I paid, this was disappointing, and I’d really expect some kind of credit or compensation for the experience.

I waited soooo long for my order to show up... way longer than I expected!! By the time it finally arrived, I was just annoyed. Definitely not ordering again!!!

I tried using GrubHub on my phone and it was frustrating. The pages were slow, some buttons wouldn’t respond when I tapped them, and I kept having to zoom in just to do basic things. It even froze while I was trying to check my account info, which made me just give up. It felt like the mobile version wasn’t handled with much care at all. Maybe it works better on a desktop, but on my phone it was just messy and not worth the hassle.

It was fine overall, but I didn’t really understand the prices right away. Maybe it was listed somewhere and I just missed it, but it felt like it should’ve been more obvious upfront.